Insurance claims support
When the things you love are damaged, lost or stolen, we step in — and take care of everything that follows.
01 — How it works
Call, email or send the form. A real person picks it up and stays with your claim.
Qualified, independent assessors establish exactly what was lost or damaged — no games, no lowballing.
Our national supplier network repairs, replaces and restores, and keeps you posted the whole way.
02 — What we do
When an insured event leaves you short a geyser, a laptop or a lounge suite, our national network of vetted suppliers repairs or replaces it — quickly, fairly and without fuss.
Qualified assessors deliver independent vehicle damage assessments — physical and desktop — that insurers, brokers and vehicle owners can all trust.
03 — Who we help
Something broken, stolen or damaged? Tell us once, then leave the phoning around to us.
Insurers, brokers and UMAs use Keystone for independent assessments and cost-controlled fulfilment.
“We don't process claims. We look after people whose day just went wrong.”
— The Keystone promise
04 — Where we work
We work where our people are — with reach into the surrounding regions when a claim needs us further afield.
